Frequently Asked Questions

13th March 2025

We have some very friendly people covering for us in or absence, but they are not full time members of staff and will do all they can to help.

Most number balloons are available, but may be limited in colours. Other balloons may be possible given enough notice. All of the balloons on the website were in stock as of Jan 6th 2025, but the people helping may not be able to find them. 

In short, No.

We would need you to email us first so that we can chat with the keyholders before we could fully answer. We will do our best but do need you to work with us to make it happen please, the more notice you can give us, the more chance there is of helping

Normally we can provide a service to help. You can fill your own balloon in our shop using our helium.

However, you must do this yourself. We will not take any responsibility for the quality of your balloon in any way. You will have to pay for the helium even if your balloon bursts or goes flat straight away.

Every case would be treated individually. Balloons come in all shapes and sizes & take different amounts of helium to fill.

We will let you know the fee once we have physically seen them.

If you want to send us the dimensions of the balloon, we will estimate accordingly vas best we can then confirm when we have seen them.

Please remember, you fill the balloon with our helium and you have to pay for the helium even if your balloon bursts or goes flat straight away.