Up in Smoke Theatre Company & Dorset Balloons Privacy Policy

This  Privacy Policy describes how your personal information is collected,  used, and shared when you visit or make a purchase from  https://www.dorsetballoons.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When  you visit the Site, we automatically collect certain information about  your device, including information about your web browser, IP address,  time zone, and some of the cookies that are installed on your device.  Additionally, as you browse the Site, we collect information about the  individual web pages or products that you view, what websites or search  terms referred you to the Site, and information about how you interact  with the Site. We refer to this automatically-collected information as  “Device Information.”

We collect Device Information using the following technologies:

–  “Cookies” are data files that are placed on your device or computer and  often include an anonymous unique identifier. For more information  about cookies, and how to disable cookies, visit  https://www.allaboutcookies.org.

– “Log files” track actions  occurring on the Site, and collect data including your IP address,  browser type, Internet service provider, referring/exit pages, and  date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally  when you make a purchase or attempt to make a purchase through the  Site, we collect certain information from you, including your name,  billing address, shipping address, payment information (including credit  card numbers, email address, and phone number. We refer to this  information as “Order Information.”

When we talk about “Personal  Information” in this Privacy Policy, we are talking both about Device  Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We  use the Order Information that we collect generally to fulfill any  orders placed through the Site (including processing your payment  information, arranging for shipping, and providing you with invoices  and/or order confirmations). Additionally, we use this Order Information  to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you  with information or advertising relating to our products or services.

We  use the Device Information that we collect to help us screen for  potential risk and fraud (in particular, your IP address), and more  generally to improve and optimize our Site (for example, by generating  analytics about how our customers browse and interact with the Site, and  to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We  share your Personal Information with third parties to help us use your  Personal Information, as described above. For example, weuse Google  Analytics to help us understand how our customers use the Site–you can  read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out  of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally,  we may also share your Personal Information to comply with applicable  laws and regulations, to respond to a subpoena, search warrant or other  lawful request for information we receive, or to otherwise protect our  rights.

DO NOT TRACK

Please note that we do  not alter our Site’s data collection and use practices when we see a Do  Not Track signal from your browser.

YOUR RIGHTS

If  you are a European resident, you have the right to access personal  information we hold about you and to ask that your personal information  be corrected, updated, or deleted. If you would like to exercise this  right, please contact us through the contact information below.

Additionally,  if you are a European resident we note that we are processing your  information in order to fulfill contracts we might have with you (for  example if you make an order through the Site), or otherwise to pursue  our legitimate business interests listed above. Additionally, please  note that your information will be transferred outside of Europe,  including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order  Information for our records unless and until you ask us to delete this  information.

MINORS
The Site is not intended for individuals under the age of 18.

CHANGES
We may update this privacy policy from time to time in order to  reflect, for example, changes to our practices or for other operational,  legal or regulatory reasons.

CONTACT US
For  more information about our privacy practices, if you have questions, or  if you would like to make a complaint, please contact us by e-mail at  upinsmoketheatre@supanet.com or by mail using the details provided  below:

45 Brickfields Business Park, Gillingham SP8 4PX, Gillingham, DORSET, SP8 4PX, United Kingdom

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